The FA laboratory of Changgong Micro is located in the company's headquarters -- Dongguan Songshan Lake, and all FA is first carried out in the Dongguan Songshan Lake laboratory. At the same time, in order to ensure the accuracy of the report, Changgong will cooperate with a professional third-party FA laboratory to conduct destructive and non-destructive analysis.
Third Party FA Laboratory:
Please contact your sales, FAE, or customer service representative at CGM for information if you need to FA a returned product that has been shipped.
General FA response time after receiving Failure Samples:
Ø Normal condition: 14 working days
Ø Urgent situation: 7 working days
Ø Special urgent situation: update the progress every day
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